Our Services

Cybersecurity & GRC Advisory

Our Cybersecurity & GRC Advisory services are built around practical risk reduction and governance alignment.
We help you:

• Conduct cybersecurity maturity assessments using NIST CSF, ISO 27001, and COBIT 2019.

• Map your risk posture to applicable regulations such as POPIA and PCI DSS.

• Design and implement security governance frameworks that clearly define responsibilities, metrics, and service accountabilities.

• Prepare for internal and external audits with policy reviews, evidence packs, and control alignment.

• Establish measurable GRC functions across the organisation, underpinned by tools like ServiceNow GRC, Archer, or custom dashboards.

Our delivery approach combines stakeholder workshops, gap assessments, remediation plans, and performance scorecards.

Digital Transformation Strategy

We deliver strategic advisory and hands-on support to modernise legacy environments, reduce cost, and increase agility.
Services include:

• Cloud strategy and architecture design (Azure, AWS, Hybrid).

• Virtual Desktop Infrastructure (VDI) planning and rollout.

• Data-driven automation and AI readiness assessments.

• Application portfolio rationalisation and migration strategies.

• Adoption and change readiness programmes for workforce enablement.

Our framework-led approach ensures transformation is aligned to business objectives, with implementation support spanning pilot, production, and optimisation stages.

ITSM & Process Optimisation

Whether you’re using ServiceNow, 4me, Cherwell, or ManageEngine, we help you make your ITSM tools and processes work harder for your business.
Our services include:

• ITIL v4 process assessments and optimisation roadmaps.

• CMDB architecture and service mapping across infrastructure and cybersecurity.

• SLA, OLA, and KPI design for measurable service accountability.

• Workflow automation to reduce ticket resolution time.

• Self-service portal design and request catalog optimisation.

We bring deep implementation experience, focusing not only on tools, but on people, process, and cultural alignment for sustainable ITSM maturity.

IT Governance & Operating Models

We bridge the gap between governance frameworks and operational reality.
Our consultants help you:

• Design and embed IT Operating Models using COBIT 2019 principles (Governance Objectives, Components, and Focus Areas).

• Define roles, mandates, service accountabilities, and escalation paths across technology teams.

• Align IT strategy with enterprise goals using governance enablers and performance metrics.

• Review and update IT policies, RACI models, and decision rights.

• Build a central governance office or virtual coordination model for assurance.

All work is tailored to your size, maturity, and regulatory context — with delivery through facilitated workshops, model design sessions, and board-level reporting packs.

CIO & Board-Level Advisory

Senior leadership needs actionable insights — not just reports.
We work with CIOs, CFOs, CISOs, and Boards to provide:

• Independent reviews of major IT and cybersecurity programmes.

• Executive dashboards showing alignment to business value and risk reduction.

• Vendor contract audits and performance reviews to optimise ROI.

• Strategy facilitation workshops and decision-making support.

• Board-level briefings on digital transformation, security exposure, and resilience planning.

This is executive-level support grounded in real-world delivery experience — combining governance know-how with practical insight into technology operations.